Governance Framework

Governance & Compliance

Tokyo Health Clinic operates under strict regulatory standards and medical oversight to ensure patient safety and provider quality.

Platform Statement

Tokyo Health Clinic operates as a digital healthcare access platform and does not practice medicine or employ physicians. All healthcare services are provided by licensed independent third-party providers. We do not provide medical advice, diagnose conditions, or operate medical facilities.

Core Governance Principles

Patient Safety First

Every decision we make prioritizes patient safety. Our verification processes ensure only qualified, licensed providers can serve patients through our platform.

Regulatory Compliance

We adhere to Japan's Medical Practitioners Act, data protection regulations, and international healthcare standards for cross-border services.

Transparency

We maintain full transparency about our role as a referral platform and clearly communicate that healthcare services are provided by independent licensed providers.

Quality Assurance

Continuous monitoring, patient feedback systems, and regular audits ensure our network maintains the highest quality standards.

Regulatory Framework

Japan Medical Regulations

  • Medical Practitioners Act: All listed providers must hold valid medical licenses issued by Japan's Ministry of Health, Labour and Welfare
  • Medical Care Act: Clinic facilities must meet national standards for safety and hygiene
  • Act on Protection of Personal Information (APPI): Patient data handled according to Japan's data protection laws

International Standards

  • HIPAA-equivalent protections: International patients receive data protection standards equivalent to US HIPAA requirements
  • Cross-border telehealth: Compliance with international telemedicine regulations for remote consultations
  • Medical tourism standards: JCI-accredited facilities for international patient care

Provider Verification Process

1

Application

Submit credentials and documentation

2

Verification

License and background check

3

Review

Medical advisory board approval

4

Onboarding

Tier assignment and activation

Medical Advisory Board

Our clinical operations are overseen by a board of licensed medical professionals who ensure quality standards and patient safety across all services.

The Medical Advisory Board meets quarterly to review provider performance, update clinical protocols, and ensure compliance with evolving healthcare regulations in Japan and internationally.

Questions About Governance?

For questions about our regulatory compliance, provider verification, or governance framework, please contact our compliance team.

Contact Compliance Team